The contemporary data centre is the most important asset for many firms’ success, and without it, many operations would come to a standstill. As a result, a company’s data centre provider or in-house operation must operate at peak efficiency at all times, regardless of technological issues.
This is why having a trustworthy uninterruptible power supply service provider on hand to fix any problems is critical to the data center’s existence. Most UPS service providers provide a variety of maintenance services, which are listed below:
Maintenance that has been planned
The objective is to be proactive when feasible and maintain the UPS system in place at the data centre on a regular basis, as the term indicates. Though most data centres are staffed at all times by in-house personnel, OEM (original equipment manufacturer) services are frequently given, ensuring that the UPS system is regularly checked and tested. Companies may feel confident that the professionals who deal with their UPS are up to speed on all of the system’s current information if they use a contracted system. There are also fewer chances of complications with spare part procurement because the source is the original manufacturer.
Intervention in the event of an emergency
This reactive approach to uninterruptible power supply maintenance exposes a company’s operational operations to much additional risks. Because issues are only addressed as they occur, the need for a quick response may be restricted by external variables like technician travel time or limited parts availability. When it comes to UPS systems, time is crucial, and the difference between being prepared for a technical problem and having to deal with it in an emergency situation can put valuable data at risk.
Monitoring from afar
The idea is that the service provider will have remote access to the uninterruptible power supply information, which will allow them to see any potential problems with the UPS system early on. However, due to the accessibility of the information producing security issues, this has proved controversial with certain data centres.
With such a high reliance on the company’s data centre to function well, it is critical to ensure that the data centre has the finest support system in place to cope with any failures that may occur. Although an emergency intervention service may save a firm money in the near term, it is evident that a planned maintenance service from the original equipment manufacturer is the better option.